FAQs

How to unzip files?

Files come in .zip format.

  • Window - right-click on the zip file and click “Unzip” or “Extract” 
  • Mac - double-click on the zip file and it will unzip.

When will my download be available? 
Your purchased download{s} will be available immediately after your payment has been completed.

Which file formats will I receive with my purchase?

You will receive the following file formats: SVG, DXF and JPG.

What is the refund policy?

Due to the digital nature of our products, we do not offer any refunds on digital downloads. All sales are final.

What software programs can open my design?

These files are designed to use in Silhouette Studio, Cricut Design Space, Sure Cuts a Lot (SCAL) and other popular cutting software that accept these files. Before purchasing please make sure your cutting machine is compatible with any of the file formats provided.

 

What if there was a problem with my order? 

Please contact us if you have any problems with your downloads.

I didn't receive the email to download my order.

Please check your spam folder to be sure aren't it there. If isn't please contact us.

Where can I use files?

All of our designs can be used for creating your own physical products - wooden signs, t-shirts, totes, mugs, canvas.

Can I use files for commercial use?

Files are for personal use or You need to buy commercial extended license.